Last Updated: June 2026
At Exotic Parrot Aviary, the health and wellbeing of our birds are our top priorities. We are committed to raising healthy, well-socialized parrots and providing our customers with confidence and peace of mind when purchasing a new feathered companion.
Our Commitment
Every parrot is raised in a clean, safe, and nurturing environment where they receive:
- Proper nutrition
- Daily socialization and interaction
- Routine health monitoring
- Age-appropriate care
- Clean and comfortable housing
Our goal is to ensure that each bird is healthy and ready to transition successfully into its new home.
Health Guarantee Coverage
We guarantee that all parrots sold by Exotic Parrot Aviary are in good health at the time of sale and shipment.
Customers are encouraged to have their new bird examined by a licensed avian veterinarian within 72 hours of arrival.
If a licensed avian veterinarian determines that the bird has a serious pre-existing health condition that existed prior to delivery, customers must notify us immediately and provide written veterinary documentation.
What Is Covered
This guarantee may cover:
- Serious congenital defects
- Serious pre-existing illnesses present before shipment
- Conditions verified by a licensed avian veterinarian that existed before the bird left our aviary
Upon review of the veterinary documentation, we may offer one of the following remedies at our discretion:
- Replacement bird of comparable value
- Store credit
- Partial refund
- Full refund where appropriate
What Is Not Covered
This guarantee does not cover:
- Injuries occurring after delivery
- Improper handling or care
- Accidents
- Stress related to transportation or relocation
- Failure to follow recommended care instructions
- Poor nutrition after delivery
- Exposure to other birds or animals
- Environmental factors
- Routine veterinary expenses
- Behavioral issues or training concerns
Customer Responsibilities
To maintain the validity of this guarantee, customers must:
- Provide proper housing and care.
- Supply a healthy and appropriate diet.
- Ensure access to clean water.
- Follow all recommended care instructions.
- Seek veterinary attention when necessary.
- Schedule a wellness examination within the required timeframe.
Failure to provide proper care may void this guarantee.
Veterinary Documentation
If a health concern arises, customers must provide:
- Written diagnosis from a licensed avian veterinarian
- Veterinary examination records
- Supporting documentation and treatment recommendations
We reserve the right to request additional information before determining eligibility under this guarantee.
Limitation of Liability
Our liability under this Health Guarantee shall be limited to the purchase price of the bird.
Under no circumstances shall Exotic Parrot Aviary be responsible for:
- Veterinary expenses
- Travel expenses
- Emotional distress
- Consequential damages
- Loss of income or other indirect costs
Transferability
This Health Guarantee applies only to the original purchaser and is non-transferable.
Our Promise
We take great pride in raising healthy, happy parrots and carefully matching them with responsible owners. Our commitment to quality care, ethical breeding practices, and customer support is at the heart of everything we do.
Contact Us
If you have any questions regarding this Health Guarantee, please contact us:
Exotic Parrot Aviary
Email: [Your Email Address]
Phone: [Your Phone Number]
Website: ExoticParrotAviary.com
We appreciate your trust in Exotic Parrot Aviary and look forward to helping you welcome a healthy and wonderful parrot into your family.